Issues related to PlayStation are now standard these days, like when the PS5 store is not working. Why not just create a long-run backup server before even making changes to the main server.
To fix the PS5 store not working unless it’s not on maintenance, the first step you can do is to close and reopen your Playstation store. If the problem still exists then try to restart your PlayStation and also restart your wifi router or try to reconnect with the same wifi or different wifi.
There are some advanced methods that you can perform to resolve this issue if your problem is still not solved. So let’s just deep dive and know more about the solution and problem.
Why does my PS5 keep saying something went wrong?
The reason because of your PS5 keep saying that something went wrong and can’t load content in-store. It can be mainly because of three reasons, first one is uncorrupted files because of failed updates or due to network disconnection unexpectedly.
The second reason could be is you have low-speed connection internet connected to your PS5, and the third reason is that the main server is down so aside from waiting you can’t do anything just wait or you can check the PlayStation Server
Status page for the current status of the server.
Are PS5 servers down right now?
To check the server status of PlayStation, you can visit this link to get the current status of the server. Just after visiting the page, you can see the status of the PlayStation Store mentioned in the third position on the list.
What do I do if my PlayStation Store won’t load?
The 5 Ways to Fix the PS5 store not working, just follow these steps to solve the issue.
Restart Your PS5
Restarting the PS5 has solved many issues in past related to Applications or games installed on PS5, so why not give it a try.
To restart your PS5, follow the steps:
- On your controller, locate the PS button and press it until the Quick Menu appears.
- Now, select the Restart PS5 option.
- Then, press the O or X( as the default Enter or OK buttons have changed based on region ) button on your controller to proceed.
After restarting your console, try to open the Playstation Store to check if the problem is solved or not. If not then let’s move to the next method.
Check and Reset Your Network.
Before moving to a method that can delete some user data you might just check your network connection. Is it down or slow?
PS5 does not like slow internet connection and that my friend could be the reason, that you cannot access the Playstation Store. The majority of the operation and thing depends on the internet on PS5 to work properly, so a stable internet is required to access it and, download or play multiplayer games.
To check if your network or wifi( which you connected to the PS5 ) is working, just perform a speed test using any speed test tool or you can visit the SpeedTest site by OOKLA to measure your wifi or network speed and Ping.
If you see an error in performing that try these steps to fix it:
- Restart your Network Router
- Unplug your router’s power cable from the outlet and wait for about 5 seconds before plugging it back in.
After doing the mention above steps, re-run the test on your network to confirm that your problem is solved. If not, contact your ISP to fix the issue and you are good to go.
Still after doing this step and you are still facing the issue then let’s move to the next method and hope that will fix your issue.
Re-Login to Your PSN Account.
At this point there are 2 reasons why still you can’t access your PlayStation Store, one is your account has any problem or your PS5 is broken.
I mean at the time when you put your PS5 to update and the process is somehow entrusted or canceled for some reason. But let’s just focus on one problem at a time.
Re-Loggin your Playstation Account
- On your device, navigate to the Settings using the controller.
- And go to User and Accounts.
- After that navigate to the Other tab and there select the Sign Out button and Press X or O button.
After it just restarts your PS5, and wait for 5 minutes before signing back into your Playstation Network account.
After logging back into your main PlayStation account, Try opening the Playstation Store again to check if the problem is solved.
If the problem is still not resolved then let’s just quickly move to the next method.
Updating Your PS5
Just simply follow these steps to check for any updates pending there or not:
- Open the Settings Option of your PS5.
- Select the System option there.
- Inside the System Options, Navigate to ” System Software Update and Settings” and select it.
- Then just select Update Using Internet.
Once it is finished( remember not to interact with the console when updating and make sure your internet connection is stable ).
Now try to open the Playstation Store to check if it will now load properly this time or not. If the problem still exists not let us play our Ace cards.
Report the Problem to Playstation.
The creators can fix their product at much eas you know that rights. So let’s just talk to the PlayStation Supports.
Visit Playstation’s official page and get in touch with their customer support team. I’ll suggest you better connect with them by Call option to report the problem that you’re experiencing.
At this point, they take your problem and solve your issue relate to Playstation like this one PS5 store is not working.
Hope after this your issue has been solved and in case of a bad day and you still facing the issue, then man can’t do anything besides buying new console ill suggest. For now, take care of yourselves and your console “see yaa”.